With the imminent release of the next ISO 9001 Quality Management System Standard, as well as a new draft of the National Safety and Quality Health Services Standards (NSQHSS) and a review of the Credentialing/Scope of Clinical Practice Standard, there are big changes coming for health practitioners in Australia.
What does that mean for health?
The intent is to overlay all three documents to provide a more ‘watertight’ approach to patient safety, hospital management and service delivery.
Used appropriately, these standards will capture potential breeches or mishaps within the patient care system and ensures hospital management is more accountable and aware of issues ‘on the floor’. Furthermore, the standards provide more guidance to practitioners working in specific areas, such as mental health, cognitive impairment, end of life care and Aboriginal and Torres Strait Islander health. There is more emphasis on health literacy.
Unfortunately, Version 2 of the NSQHS Standards have not retained any similarity to the previous format. The introduction of an abbreviation of the standard name, such as GS: Governance for Safety and Quality, PC: Partnering with Consumers etc, which will make the transition somewhat confusing.
A welcome change to these standards means there are fewer actions to address as the authors have focused on removing duplications, streamlining governance and strengthening advance care planning.
As a whole, these standards take a process approach and strengthened risk assessment, in a similar way to ISO 9001:2015.
by Kelly Brandt from Tick It Business Solutions